Frequently asked questions

What is the Residential Wellbeing Programme?

A Girl Called Hope exists to see young women pursue their full potential through their voluntary participation in a structured Residential Wellbeing Programme. It is open to women of Aotearoa aged 16 – 28 years, and consists of the following three phases:

  1. Intake
  2. Residential Wellbeing
  3. Transition

during which participants are supported by our team to set their own goals to improve wellbeing.

Intake is the application and assessment phase.

In Residential Wellbeing phase residents live on–site for 16 weeks, and have a structured daily routine. A further 8 weeks of remote Counselling is offered as part of Transition support.

Transition Support phase is offered to each young woman as they graduate.

Who can come to the Residential Wellbeing Programme?

Young women 16 to 28 years with a strong desire to change their lives. Entry to the Residential Wellbeing Programme is voluntary – that is, young women make their own choice to come to A Girl Called Hope.

We provide support, care and life-development training for young women who are facing mental health challenges including anxiety, depression, disordered eating, self harm or suicidal thinking.

An individual care plan is developed for each young woman. Access to health professionals including a Dietitian, GP and specialists is available as required. A Girl Called Hope is committed to assisting with family restoration where appropriate and possible.

What is the length/duration of the Residential Wellbeing Programme?

The Residential Wellbeing Programme is 16 weeks living onside with a further 8 weeks of remote counselling offered.

How bad/severe do I need to be to come into the Residential Wellbeing Programme?

Admission to the Residential Wellbeing Programme is not based primarily on the severity of the issue, but the applicant's strong desire for change in their lives. We acknowledge that a residential programme will not be the appropriate response for all young women and as such will suggest other services as necessary.

What about seeing a specialist for different issues?

in the Residential Wellbeing Programme, specialist appointments for residents are arranged as requested. This may include seeing a physiotherapist, psychiatrist etc.

Can I come to the Residential Wellbeing Programme if I am on medication?

We accept young women who are on medication. Any changes to medication are made in consultation with a GP.

What happens if I need to see a Doctor during the Residential Wellbeing Programme?

If you need to see a GP before your weekend leave you can arrange that with a local GP of your choice. You will be paying a Casual Patient rate which can cost up to $75.

What if I’m already on a dietician set meal plan?

A Girl Called Hope will liaise with community dietitians to ensure a smooth transition for participants into the Residential Wellbeing Programme.
New residents will meet with the A Girl Called Hope dietitian to tailor the set meal plans to their individual needs.

What if I am a vegetarian, vegan etc?

Our Residential Wellbeing Programme operates a set meal plan designed to ensure a balanced diet for all participants. The weekly menu has a range of vegetarian and meat meals with the understanding that participants respect our clearly outlined meal etiquette.

What and when do I eat?

Balanced nutrition is important to us. Meal Plans are developed by the Household Manager in conjunction with the Dietitian for the Residential Wellbeing Programme. All participants eat three meals a day. Snacks are also offered for morning and afternoon tea, and supper. Regular consults with the Dietitian are also available to residents who require individualised meal plans, eg. those with disordered eating and health issues.

Can I complete University studies while I'm in the Residential Wellbeing Programme

We encourage young women to defer their studies while they are in the Residential Wellbeing Programme programme. Most Universities have an option to defer studies due to special circumstances.

What method of counselling is used in the Residential Wellbeing Programme?

The Counsellors at A Girl Called Hope work holistically with residents and draw on a wide range of therapeutic modalities, including elements of CBT (Cognitive Behavioural Therapy), DBT (Dialectical Behavioural Therapy), IDT (Interactive Drawing Therapy) and Narrative Therapy. Our counsellors use tools which deal with exploration of faith, choosing to forgive, renewing the mind and generational patterns. Counsellors are members of appropriate professional bodies and practice in accordance with their relevant Code of Ethics.

All residents set goals for what they’d like to achieve through their time in the Residential Wellbeing Programme

Do you have to be a Christian/religious/go to church to come to the Residential Wellbeing Programme?

A Girl Called Hope openly acknowledges that the programme offered is based on Christian principles and includes related activities such as attending church and devotions (bible reading and reflective time). While applicants do not need to be Christian to participate in the programme, it is important that they consider this element when applying. We ask that residents are open to hearing about God and exploring their faith.

What costs are involved?

Our commitment to reducing financial barriers for applicants means that we rely on donations and the monthly partnerships of those who believe in the Residential Wellbeing Programme and what it has to offer young women of Aotearoa. Through the donations of everyday people, residents and their support networks, we can continue to help young women find freedom and a future.

In addition to their donations each resident is responsible for their weekly personal shopping, medical costs and travel for regular weekend leave.

What is the age range?

The age range for the Residential Wellbeing Programmeis 16 to 28 years.

A young woman may apply if she is under 16, however entry would only be possible once she has turned 16.

What about seeing a Dietitian?

Consults with a Dietitian are arranged to meet individual Resident needs while in the Residential Wellbeing Programme

What are the recreational activities in the Residential Wellbeing Programme?

Onsite recreational activities include swimming, petanque and other outdoor sporting activities. Residents also participate in other interests such as music, dance, art, scrap-booking, and card making.

Do I get to go out during Residential Wellbeing Programme?

Most days there is an organised activity off site. This includes recreational activities such as bush or beach walks, visiting the libary, time for personal shopping, going to church together or attending other special events from time to time.

When do I get to see my family/friends?

Regular set weekend leave is part of the Residential Wellbeing Programme to help keep you connected with residents.

How can I stay connected with family and friends?

Communication is important during Residential Wellbeing Programme so daily emails from support networks are encouraged. Delivery and collection of postal mail takes place every week day. To help residents remain focussed with the week’s schedule, phone calls are easily made and received on the weekends. Families are welcome to call at any time should a significant situation arise which involves/affects their young woman.

What happens when I finish the Residential Wellbeing Programme?

To build on her work through the Residential Wellbeing Programme phase, a transitional support phase of up to twelve months is offered to each young woman. Topics explored prior to completing the Residential Wellbeing Programme are accomodation, vocational guidance, budgeting and support structures.

An accountability mentor from her community if opted for, and regular contact with our Transition Coordinator supports the participant's reintegration back into community.

Where else can I get help from?

At A Girl Called Hope we recognise that our Residential Wellbeing Programme is not suited to everyone, therefore we have listed some other organisations that you may find helpful.

How does A Girl Called Hope Incorporate the Treaty of Waitangi?

A Girl Called Hope recognises the principle of partnership within Te Tiriti O Waitangi. Our commitment to partnership ensures that in all phases of the programme there is appropriate cultural assessment and response, input of a programme participant’s whanau network, engagement of cultural lore as well as cultural supervision for therapeutic staff.

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