Residential Programme Manager
Committed to upholding programme integrity and passionate about equipping others to live in freedom, Makerita Siaosi leads our team of dedicated practitioners. Makerita's role focuses on the day to day running of our Programme across all three phases: Intake, Residential and Transition Support. Leading a multi-disciplinary team calls on Makerita's skills and experience from study at Laidlaw College, business management, ministry in the Vineyard movement and specialist training in therapeutic work. She has facilitated Criminogenics rehabilitation programmes and then trained and worked in Family Therapy engaging young people with severe conduct disorder as well as their ecology. Born in Samoa and raised in South Auckland, Makerita has a great sense of humour and loves all things rugby.
Our Programme Assistant holds a Bachelor of Nursing and a Postgraduate Diploma in Health Science (mental health) at Auckland University. She has worked with a variety of different mental health teams within the Auckland community and joins us after a significant amount of time volunteering at the Watoto babies home in Uganda.
Originating from the Bay of Plenty she loves a good cup of coffee and exploring different parts of the world.
The Household Manager facilitates the daily operation of the Residential Home including consultation with the nutrition health professional in the preparation of Meal Plans. Dedicated to providing a welcoming home she works alongside residents in building practical skills to maintain their own households and she also supervises residents on various outings.
This team includes Programme Staff along with our three Counsellors who have completed their Diploma in Counselling and have membership in either the Christian Counsellors Association (NZCCA) or NZAC (NZ Association of Counsellors). Our Counsellors provide weekly individual counselling to residents. Therapeutic Group process is an important aspect of programme and is facilitated by a registered Counsellor (DipCouns) who also holds a Post Grad Diploma in CBT. This team participates in regular peer supervision as well as professional external supervision.
We contract a Qualified Nutritionist (BAppSc & PG Cert Human Nutrition, Australia) to the service. Monthly consultations are made available to residents with the support of programme staff. Our Nutritionist also provides support for the programme staff in keeping abreast of current developments in this field, to inform our holistic approach to well-being.
This role assists those applying for the programme. An important aspect of this role is consulting with the applicant's community support team and health professionals, to ensure we are suitable to meet the applicant's current needs and goals for change. Where A Girl Called Hope is not a good fit then other services may be recommended for the applicant to explore.
Trained as a registered nurse our Intake Coordinator is highly skilled in triage and assessment, honed in a professional multi-disciplinary team as well as in community organisations.
Transitional Care Coordinator
The Transitional Care Coordinator supports residents as they transition back into community after graduating from the Residential phase of programme. A key aspect of this role is in providing support for the graduate's Accountability Mentor in her community as they walk alongside the graduate. Having completed a Bachelor of Social Work at Massey University our Transitional Care Coordinator originally joined the team as a Support Worker and now also coordinates that dedicated team.
Support Staff (Night & Weekend)
Our support staff are employed to provide programme supervision and care for residents during nights and weekends. While not providing clinical input for residents they are trained in accessing these services should they be required and also have on-call clinical support and supervision available from experienced programme staff. Our support staff come from a variety of backgrounds and experiences; these often include counselling students, social work students, teachers, teaching and nursing students and those with experience and interest in youth work and pastoral care.
The young women in the programme have access to specialist doctors and medical professionals as and when required.
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